Privacy policy

Privacy Policy

Last updated: November 18, 2025

At Milie Bijoux Inc. (“Milie Bijoux”, “we”), we care about protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you use our website and services.

By visiting our website www.miliebijoux.com, placing an order or otherwise interacting with us, you agree to the practices described in this Policy.

1. Privacy contact person

Contact person: Émilie Laferrière
Email: info@miliebijoux.com

2. Who does this Policy apply to?

This Policy applies to all website visitors, customers who make a purchase, create an account, subscribe to our newsletter or interact with us online.

3. Personal information we collect

We collect only the information necessary to offer our products, manage our relationship with you and comply with our legal obligations.

  • Identification and contact information: first name, last name, mailing address, shipping address, email address.
  • Order information: purchased products, order amount, shipping method, purchase history.
  • Account information (if applicable): account ID, preferences, loyalty or promotion participation.
  • Communications: emails exchanged with us, messages via forms or social media.
  • Payment information: processed securely by payment providers (e.g., Shopify Payments).
  • Browsing data and cookies: IP address, device type, pages visited, time spent on the site, preferences.

4. How we collect your information

  • when you place an order;
  • when you create an account or participate in loyalty/promo programs;
  • when you subscribe to our newsletter;
  • when you contact us;
  • when you browse our website (cookies).

5. Why we use your information

  • Order processing and customer service
  • Site and service management
  • Communications
  • Marketing and newsletters
  • Statistics and improvements
  • Legal compliance

6. Consent

By providing your information, you consent to its use according to this Policy.

7. Cookies and similar technologies

We use cookies for essential site functions, preferences, statistics and possibly ads.

8. Sharing your information

  • Shopify (platform provider)
  • Payment providers
  • Shipping services
  • Marketing tools
  • Technical partners
  • Legal obligations

9. Transfers outside Quebec

Your information may be processed in other jurisdictions.

10. Retention

We retain information only as long as necessary.

11. Security

We take reasonable measures but cannot guarantee absolute security.

12. Your rights

You may request access, correction, removal or withdraw consent.

Contact: info@miliebijoux.com
Attn: Émilie Laferrière

13. Minors

Not primarily directed to children under 14.

14. Changes to this Policy

Updates will be posted with a revised date at the top of the page.